1112 Trinity Lane, Bloomington, Illinois, 61704
Pediatric Smiles of Bloomington receives mixed reviews. Many parents praise the clinical care, noting that the dentists are patient and great with children. However, there are significant and recurring complaints regarding the front office staff, billing transparency, and communication. Several parents have reported feeling dismissed or treated rudely, and some have expressed frustration with the practice's dismissal policies. While the dental work itself is often rated highly, the administrative experience is a major pain point for many families.
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✓ What Works Well
✗ Areas to Improve
Dentists are great.
Staff is very rude.
Billing is confusing.