PedIM Healthcare - Lecanto, FL
1990 N Prospect Ave, Lecanto, Florida, 34461
Patients generally praise the medical staff for their compassion and expertise, but the office administration is a major pain point. Long wait times and rude front desk interactions are common complaints. Many feel the practice is overbooked, leading to a chaotic environment. While the doctors are seen as top-notch, the administrative hurdles often overshadow the quality of care.
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Request morning appointments to avoid the afternoon backlog that often leads to long waits.
✓ What Works Well
- Compassionate doctors
- Thorough medical exams
- In-house lab services
✗ Areas to Improve
- Excessive wait times
- Unprofessional front desk
- Poor phone communication
- Why are wait times so long?
- How do I reach the office by phone?
Staff needs better training
Doctors are great but the system is broken
Front desk is dismissive
- Category Health & Medical
- City Lecanto
- State Florida
- Postcode 34461
- Country United States
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