Pegram Insurance
2701 Coltsgate Rd, STE 101, Charlotte, North Carolina, 28211
Customers value the agency for its ability to find affordable rates and the friendly nature of many agents. However, there are recurring complaints about communication, specifically regarding phone responsiveness and billing transparency. It seems to be a hit-or-miss experience depending on the specific agent assigned.
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Always get quotes and fee structures in writing to avoid surprises during the payment process.
✓ What Works Well
- Affordable rates
- Friendly agents
- Quick policy issuance
✗ Areas to Improve
- Poor phone responsiveness
- Billing confusion
- Lack of follow-up
- How do I cancel my policy?
- Why is my premium higher than quoted?
Great bang for the buck
Hard to reach someone
Agents are hit or miss
- Category Financial Services
- City Charlotte
- State North Carolina
- Postcode 28211
- Country United States
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