Health & Medical · Internal Medicine

Pell City Internal and Family Medicine

41 Eminence Way, Suite A, Pell City, Alabama, 35128

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

This practice is highly polarizing. While some patients praise the doctors for their expertise and kindness, many others report severe frustrations with office management, including difficulty reaching anyone by phone, long wait times, and inconsistent care. It is a clinic where the medical talent is often overshadowed by significant administrative and communication failures.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
20
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 25/100
Pro Tip

Use the patient portal for all communication, as phone calls are rarely answered.

Internal medicine
Family medicine
Pros & Cons

✓ What Works Well

  • Skilled and kind doctors
  • Clean facilities
  • Comprehensive care

✗ Areas to Improve

  • Impossible to reach by phone
  • Long wait times
  • Inconsistent administrative support
Frequently Asked Questions
  • Why can't I get anyone on the phone?
  • How do I schedule an appointment?
User Feedback

Great doctors, but the office is a nightmare.

Expect to wait a long time for your appointment.

Communication is poor.

Location Details
Street: 41 Eminence Way, Suite A
Neighborhood: Pell City
City: Pell City
State: Alabama
Postcode: 35128
Country: United States
Location
41 Eminence Way Suite A, Pell City, AL 35128
Quick Info
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