Penelope Cohen, MD
1527 NJ-27, Suite B100, Somerset, New Jersey, 08873
Dr. Penelope Cohen is highly regarded for her clinical expertise, thoroughness, and warm bedside manner. Patients appreciate her ability to diagnose issues quickly and her clear treatment plans. However, recent reviews indicate a decline in satisfaction following the practice's transition to a larger group, with complaints about rude front-desk staff and rushed appointments.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you feel rushed, don't hesitate to write down your questions beforehand to ensure they are addressed during your visit.
✓ What Works Well
- Highly knowledgeable dermatologist
- Thorough skin exams
- Effective treatment plans
✗ Areas to Improve
- Rude and dismissive front-desk staff
- Rushed appointments in group setting
- Poor communication regarding follow-ups
- Why does the office feel so rushed now?
- Is the staff trained in customer service?
Dr. Cohen is excellent, but the new office management is lacking.
Great medical care, but the front desk is a nightmare.
She is the best dermatologist, but the experience has changed.
- Category Health & Medical
- City Somerset
- State New Jersey
- Postcode 08873
- Country United States
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