Penguin Insurance Services
Professional Services · Insurance Agency

Penguin Insurance Services

860 Hillview Ct, 340, Milpitas, California, 95035

Google Maps Updated: 14 May 2026
Authenticity Score: 78/100
About

Penguin Insurance Services has a very mixed reputation. Many clients praise agents like Joanna Silvestre and Nikko Bernardo for being helpful, professional, and efficient. However, there are also strong complaints about poor communication, slow response times, and issues with billing or policy management. It seems like a place where your experience can vary significantly depending on the agent you work with and the complexity of your needs.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
18
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 72/100
Communication 69/100
Pro Tip

Ask for Joanna Silvestre or Nikko Bernardo for a better experience.

Variable Service
Competitive Pricing
Pros & Cons

✓ What Works Well

  • Helpful agents
  • Professional service
  • Competitive rates

✗ Areas to Improve

  • Poor communication
  • Slow response times
  • Billing issues
Frequently Asked Questions
  • How fast can I get a quote?
  • Are there hidden fees?
  • Can I get insurance on the weekend?
User Feedback

Hit or miss service

Very professional

Great agents

Location Details
Street: 860 Hillview Ct, 340
City: Milpitas
State: California
Postcode: 95035
Country: United States
Location
860 Hillview Ct #340, Milpitas, CA 95035
Quick Info
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