Peninsula Gastroenterology Medical Group
2900 Whipple Ave, #245, Redwood City, California, 94062
Patients generally appreciate the medical expertise and bedside manner of the doctors, particularly Dr. Yang and Dr. Rengstorff. The staff is often described as helpful, though there are recurring complaints about administrative hurdles, such as scheduling and billing issues. When the system works, it is a great experience, but some find the administrative side frustrating.
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Keep your own records of all billing and prep instructions, as administrative follow-up can sometimes be delayed.
✓ What Works Well
- Knowledgeable doctors
- Good bedside manner
- Effective treatment plans
✗ Areas to Improve
- Difficult scheduling
- Billing department issues
- Hard to reach a live person
- How do I get my test results?
- Why is the billing code not changing?
The medical care is top-notch.
Administrative communication needs improvement.
The PA team is very empathetic.
- Category Health & Medical
- City Redwood City
- State California
- Postcode 94062
- Country United States
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