Peninsula Imaging
1655 Woodbrooke Dr, Salisbury, Maryland, 21804
Peninsula Imaging is generally viewed as a highly efficient and professional facility. Many patients praise the technologists for their skill and compassion, with some even crediting them for early cancer detection. However, there are recurring complaints about the administrative side, specifically regarding phone accessibility, scheduling errors, and occasional rude behavior from front desk staff. It is a 'well-oiled machine' that sometimes lacks a personal touch.
We analyze 72 public reviews for Peninsula Imaging using our data models and filter out spam to highlight only authentic feedback.
Use the online portal or arrive early for walk-ins, as phone lines are notoriously busy.
✓ What Works Well
- Highly skilled technologists
- Efficient and fast service
- Clean and modern facility
✗ Areas to Improve
- Difficult to reach by phone
- Inconsistent front desk professionalism
- Occasional scheduling and billing issues
- Why can't I get anyone on the phone?
- Do I need an appointment for an X-ray?
- How do I get my results sent to my doctor?
Technologists are life-savers
Front desk needs better training
Efficient but can feel like an assembly line
- Category Health & Medical
- Neighborhood Salisbury
- City Salisbury
- State Maryland
- Postcode 21804
- Country United States
