1720 El Camino Real, Unit 225, Burlingame, California, 94010
Peninsula Ophthalmology Group is a large practice with highly skilled doctors, but it suffers from significant administrative issues. Patients frequently report long wait times, poor communication, and billing errors. While the clinical care is generally excellent, the administrative experience can be frustrating and impersonal.
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If you have a complex issue, the clinical care is worth the wait, but be prepared for administrative hurdles.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front desk is a nightmare.
Wait times are consistently long.
Excellent clinical care, but poor admin.