Peninsula Orthopaedic Associates
30265 Commerce Dr, Suite 104, Millsboro, Delaware, 19966
Patients frequently highlight the high level of surgical skill and professional bedside manner of the doctors. While many report life-changing results, there is a recurring theme of frustration regarding phone accessibility and administrative communication. The clinical staff is often praised, but the front-end scheduling process is a major pain point for many.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for non-urgent communication to avoid the phone queue.
✓ What Works Well
- Skilled surgeons
- Effective treatment plans
- Professional clinical staff
✗ Areas to Improve
- Difficult to reach by phone
- Long wait times
- Administrative errors
- Do you offer physical therapy on-site?
- How do I get a call back from the billing department?
Dr. Wiley is a great listener
Phone system is impossible
Surgery results were spot on
- Category Health & Medical
- City Millsboro
- State Delaware
- Postcode 19966
- Country United States
readers daily.