Automobile · Auto Repair

Penn Auto Works

1000 S 21st St B, Harrisburg, Pennsylvania, 17104

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Wayne's Auto has a split reputation. Long-time regulars swear by the honest, fair-priced service they received under the original owner. However, recent reviews suggest a decline in quality and professionalism under new management. Some customers report feeling scammed or overcharged, while others still find the service quick and helpful. It seems like a hit-or-miss spot depending on who is working.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
15
Lowest rating

We analyze 69 public reviews for Penn Auto Works using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 55/100
Pro Tip

Check if Wayne is personally overseeing your repair before booking.

Walk-ins accepted
State inspection available
Pros & Cons

✓ What Works Well

  • Fast turnaround times
  • Fair pricing for many
  • Friendly staff

✗ Areas to Improve

  • Inconsistent quality under new management
  • Reports of unnecessary upselling
  • Poor communication regarding costs
Frequently Asked Questions
  • Is Wayne still working there?
  • Are they certified mechanics?
  • Why is there a surcharge for card payments?
User Feedback

Used to be the best, now it's a gamble.

Quick service for inspections.

Felt cheated by the new management.