Penn Auto Works
1000 S 21st St B, Harrisburg, Pennsylvania, 17104
Wayne's Auto has a split reputation. Long-time regulars swear by the honest, fair-priced service they received under the original owner. However, recent reviews suggest a decline in quality and professionalism under new management. Some customers report feeling scammed or overcharged, while others still find the service quick and helpful. It seems like a hit-or-miss spot depending on who is working.
We analyze 69 public reviews for Penn Auto Works using our data models and filter out spam to highlight only authentic feedback.
Check if Wayne is personally overseeing your repair before booking.
✓ What Works Well
- Fast turnaround times
- Fair pricing for many
- Friendly staff
✗ Areas to Improve
- Inconsistent quality under new management
- Reports of unnecessary upselling
- Poor communication regarding costs
- Is Wayne still working there?
- Are they certified mechanics?
- Why is there a surcharge for card payments?
Used to be the best, now it's a gamble.
Quick service for inspections.
Felt cheated by the new management.
- Category Automobile
- City Harrisburg
- State Pennsylvania
- Postcode 17104
- Country United States
