Penn State Health Milton S. Hershey Medical Center
500 University Dr, Hershey, Pennsylvania, 17033
This medical center is a massive, busy facility with a mixed reputation. Many patients are incredibly grateful for the life-saving care they received, particularly in the pediatric and cardiac units. However, there are significant complaints regarding long ER wait times, poor communication, and administrative issues. While the clinical staff is often praised for their compassion, the overall system can feel overwhelming and disorganized to some.
If you are visiting the ER, be prepared for long waits and bring patience; the pediatric ER is generally better rated than the main ER.
✓ What Works Well
- Life-saving care in critical units
- Compassionate nursing staff
- Excellent pediatric facilities
✗ Areas to Improve
- Extremely long ER wait times
- Poor administrative communication
- Inconsistent billing and scheduling
- Why is the ER wait so long?
- How do I get my medical records?
The nurses are the real heroes here.
The system feels like a money-hungry machine.
Great care if you can get past the front desk.
- Category Health & Medical
- City Hershey
- State Pennsylvania
- Postcode 17033
- Country United States
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