Penn State Health Urgent Care - Muhlenberg
4301 N 5th Street Hwy, Suite 101, Temple, Pennsylvania, 19560
This urgent care center receives mixed reviews. Many patients praise the clinical staff for being attentive, kind, and thorough. However, there are frequent complaints about long wait times, rude front-desk staff, and poor communication regarding billing or follow-up. While the medical care is generally seen as high quality, the administrative experience can be frustrating.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Check the online wait times before heading over, though they may not always be accurate.
✓ What Works Well
- Attentive and kind clinical staff
- Thorough medical examinations
- Clean facility
✗ Areas to Improve
- Long wait times
- Unprofessional front desk staff
- Billing and communication issues
- Why is the wait time so long?
- Do you offer COVID testing?
Great medical care, but the front office is a mess.
The doctors are wonderful, but the wait is exhausting.
Very thorough and compassionate care.
- Category Health & Medical
- City Temple
- State Pennsylvania
- Postcode 19560
- Country United States
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