112 Kimball Ave, Penn Yan, New York, 14527
Patients generally appreciate the caring and attentive nature of the providers, particularly Shannon Trottier and Lisa Nelson. The clinic is described as clean and professional. However, there are recurring complaints about long phone wait times and difficulty scheduling appointments in advance.
Use the patient portal for scheduling or non-urgent questions to avoid phone delays.
✓ What Works Well
✗ Areas to Improve
Providers really listen.
Hard to reach by phone.
Great care.