1 Medical Center Blvd., Suite 341 Vivacqua Pavilion, Upland, Pennsylvania, 19013
Patients consistently praise Dr. Koka for her compassionate bedside manner and ability to explain complex diagnoses clearly. While the clinical team receives high marks for support, some feedback highlights administrative frustrations regarding appointment wait times and communication. Overall, the office is seen as a supportive environment for cancer treatment. A few negative reviews mention concerns about staff professionalism and billing transparency.
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Request morning appointments to avoid the afternoon backlog often reported by patients.
✓ What Works Well
✗ Areas to Improve
Dr. Koka is spot on with her explanations.
The nurses are incredibly kind.
Front desk needs to improve on scheduling.