Pennsylvania Dental Group
3700 Market St, Suite 101, Philadelphia, Pennsylvania, 19104
Patients generally respect the clinical work here, with many long-term clients praising the dentists and hygienists. However, the front office is a major pain point. Many reviews mention rude staff, impossible scheduling, and confusing billing practices. It is a classic case of great doctors let down by poor administrative support.
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✓ What Works Well
- Skilled dentists
- Clean office environment
- Thorough cleanings
✗ Areas to Improve
- Rude front desk staff
- Billing errors
- Difficult to reach by phone
- Why was I billed for services not rendered?
- How can I get a manager to call me back?
- Do you accept my insurance?
Clinical care is great, but the admin side is a nightmare
Staff is often dismissive
Great hygienists like Tom
- Category Health & Medical
- City Philadelphia
- State Pennsylvania
- Postcode 19104
- Country United States
readers daily.