Penny Lane Studios
2658 N Sawyer Ave, Chicago, Illinois, 60647
Penny Lane Studios is widely regarded as a top destination for curly hair in Chicago. Clients appreciate the education provided on hair maintenance and the plant-filled, relaxing environment. However, recent reviews highlight concerns regarding management, cancellation policies, and staff turnover. While the skill level is high, the customer service experience has been inconsistent for some.
We analyze 72 public reviews for Penny Lane Studios using our data models and filter out spam to highlight only authentic feedback.
Read the cancellation policy carefully before booking to avoid unexpected fees.
✓ What Works Well
- Expertise in curly hair textures
- Educational approach to styling
- Relaxing, plant-filled environment
✗ Areas to Improve
- Strict cancellation policy
- Recent management concerns
- Inconsistent customer service
- Do you specialize in Deva cuts?
- What is your cancellation policy?
- Can you help me transition to curly hair?
My curls have never looked healthier.
They taught me how to manage my hair at home.
The salon feels like a hobbit hole in the woods.
- Category Personal Care
- Neighborhood Logan Square
- City Chicago
- State Illinois
- Postcode 60647
- Country United States
