Pentucket Medical Andover
323 Lowell St, Andover, Massachusetts, 01810
Pentucket Medical in Andover receives mixed reviews. While many patients love their specific doctors and find the facility clean and convenient, there is a pervasive frustration with the administrative side. Issues like unreachable phone lines, billing errors, and poor communication are frequently cited as major drawbacks.
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Use the patient portal for all communication, as phone lines are notoriously unreliable.
✓ What Works Well
- Convenient location
- Clean and modern facility
- Some excellent individual providers
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance issues
- Difficult to reach by phone
- Why can't I get a return call?
- Is this office accepting new patients?
Great doctors, but the office management is a nightmare.
They are great with kids, but the billing is a mess.
Be prepared for long wait times and poor communication.
- Category Health & Medical
- City Andover
- State Massachusetts
- Postcode 01810
- Country United States
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