Pentucket Medical Associate- Haverhill
1 Park Way, Haverhill, Massachusetts, 01830
This practice is notorious for its poor administrative service. Patients frequently complain about long hold times, rude reception staff, and difficulty scheduling appointments. While many patients love their individual doctors, the overall experience is marred by the clinic's poor communication and management.
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Use the patient portal for all communication; it is the only reliable way to get a response.
✓ What Works Well
- Some excellent and caring doctors
- Convenient location
- Comprehensive services
✗ Areas to Improve
- Extremely long phone hold times
- Rude and unprofessional front-desk staff
- Poor communication and management
- Why can't I reach anyone by phone?
- Is it easy to get an appointment?
Doctors are great, but the office staff is a nightmare.
Impossible to get through on the phone.
Great care, but the admin side is a disaster.
- Category Health & Medical
- City Haverhill
- State Massachusetts
- Postcode 01830
- Country United States
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