905 Franklin St, Waterloo, Iowa, 50703
This clinic is a polarizing spot for the community. Many patients appreciate the sliding scale payment options and find specific providers to be life-savers. However, there is a loud chorus of complaints regarding the dental department and administrative hurdles. Long wait times and rude front desk interactions are common pain points for many.
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Always ask for an itemized receipt and clarify billing before your appointment starts.
✓ What Works Well
✗ Areas to Improve
Great care if you can get past the front desk.
Dental services need a serious overhaul.
Thankful for the affordable options.