Automobile · Tire & Auto Service
Pep Boys Auto Service & Tires
2170 NE 49th Ct Rd, Ocala, Florida, 34470
Google Maps
Updated: 18 May 2026
Authenticity Score: 68/100
About
Pep Boys in Ocala has a very mixed reputation. Some customers appreciate the friendly staff and efficient service, while many others report significant issues with billing transparency, upselling, and poor workmanship. It seems to be a location where the experience can vary greatly depending on the specific staff and management.
Our Review Process
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Most Relevant
15
Newest
20
Highest rating
20
Lowest rating
We analyze 75 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
55/100
Transparency
48/100
Pro Tip
Always get a detailed, written estimate before authorizing any work.
Oil changes
Tire services
Pros & Cons
✓ What Works Well
- Friendly staff (some)
- Efficient service (some)
- Reasonable prices (some)
✗ Areas to Improve
- Billing transparency issues
- Upselling
- Inconsistent quality
Frequently Asked Questions
- Do you offer free estimates?
- Are your prices transparent?
- How long for an oil change?
User Feedback
Billing was a nightmare
Friendly and professional
Upselling is a problem
Quick Info
- Category Automobile
- Neighborhood Ocala
- City Ocala
- State Florida
- Postcode 34470
- Country United States
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