Pep Boys Auto Service & Tires
1433 E Broadway St, Pearland, Texas, 77581
Pep Boys Auto Service & Tires in Pearland has a mixed reputation. Many customers appreciate the professional and friendly service, especially from staff like Miguel and Rick. However, there are significant complaints about long wait times, poor communication, and inconsistent repair quality. It is a shop where experiences vary greatly, and while some find it to be a reliable option, others have had very negative experiences.
We analyze 73 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
Always verify repair recommendations with a second opinion if you feel pressured.
✓ What Works Well
- Professional and friendly staff for some
- Good tire selection and pricing
- Convenient location
✗ Areas to Improve
- Long wait times
- Poor communication
- Inconsistent repair quality
- Do they honor appointments?
- Are their repair estimates accurate?
- How long does an oil change take?
Great service, very professional.
They didn't fix the issue correctly.
Honest and straightforward.
- Category Automobile
- Neighborhood Pearland
- City Pearland
- State Texas
- Postcode 77581
- Country United States
