Pep Boys Auto Service & Tires
8397 Baymeadows Rd, Jacksonville, Florida, 32256
Pep Boys on Baymeadows Rd is a very busy shop with a mixed reputation. Many customers love the friendly and helpful staff, especially Brandon and Charlie, and appreciate the quick service for basic needs. However, there are frequent complaints about long wait times, poor communication, and some serious quality control issues. It's a convenient spot for routine maintenance, but be prepared for a potentially frustrating visit.
We analyze 78 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
Always confirm your appointment details and ask for a clear timeline when you drop off your vehicle.
✓ What Works Well
- Friendly and helpful staff
- Convenient location
- Good for routine maintenance
✗ Areas to Improve
- Long wait times
- Inconsistent communication
- Occasional service quality issues
- Do they offer free tire checks?
- How long for an oil change?
- Can I book online?
Great service, but long wait.
Overcharged and didn't fix the issue.
Honest and upfront.
- Category Automobile
- Neighborhood Baymeadows
- City Jacksonville
- State Florida
- Postcode 32256
- Country United States
