Automobile · Auto Repair
Pep Boys Auto Service & Tires
7465 N Mesa St, El Paso, Texas, 79912
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Updated: 19 May 2026
Authenticity Score: 75/100
About
Pep Boys Auto Service & Tires in El Paso has a mixed reputation. Some customers are happy with the service and pricing, while others report major issues with workmanship, communication, and honesty. It's a shop where you might get a good deal, but be prepared for potential quality control issues and unprofessional behavior.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating
We analyze 77 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
55/100
Pro Tip
Always confirm the price before any work begins.
Auto Repair
Tire Service
Pros & Cons
✓ What Works Well
- Affordable prices
- Fast service (in some cases)
- Friendly staff (in some cases)
✗ Areas to Improve
- Poor workmanship
- Communication issues
- Unprofessional behavior
Frequently Asked Questions
- Do they offer free estimates?
- How long does a typical repair take?
- Do they handle complex repairs?
User Feedback
Great service and friendly staff.
They fixed my car right the first time.
Wait times can be very long.
Quick Info
- Category Automobile
- Neighborhood El Paso
- City El Paso
- State Texas
- Postcode 79912
- Country United States
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