Automobile · Auto Repair & Tires
Pep Boys Auto Service & Tires
2946 Bristol St, Costa Mesa, California, 92626
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Updated: 19 May 2026
Authenticity Score: 50/100
About
Pep Boys in Costa Mesa has very mixed reviews. Some customers praise the friendly and efficient service, while others report serious issues with repair quality, communication, and billing. It seems to be a location where the experience depends heavily on which staff member you interact with.
Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating
We analyze 73 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
50/100
Transparency
40/100
Pro Tip
Always verify the services performed and check your bill for any unauthorized charges before paying.
Tire Services
Oil Changes
Pros & Cons
✓ What Works Well
- Fast and efficient
- Friendly staff
- Convenient location
✗ Areas to Improve
- Aggressive upselling
- Inconsistent technical work
- Billing discrepancies
Frequently Asked Questions
- Do you offer coupons?
- Why was my bill so high?
- Is this service necessary?
User Feedback
Fast and professional
Dishonest billing
Great service
Quick Info
- Category Automobile
- City Costa Mesa
- State California
- Postcode 92626
- Country United States
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