Automobile · General Repair Shop
Pep Boys Auto Service & Tires
11456 Washington Blvd, Whittier, California, 90606
Google Maps
Updated: 19 May 2026
Authenticity Score: 72/100
About
Pep Boys in Whittier has a very mixed reputation. While some customers praise the friendly and efficient service, many others report significant issues with long wait times, poor communication, and questionable repair quality. It seems to be a hit-or-miss location, so proceed with caution.
Our Review Process
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Highest rating
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We analyze 76 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
55/100
Transparency
50/100
Pro Tip
Always get a written estimate and confirm the service time before leaving your car.
Tire Specialist
Inconsistent Service
Pros & Cons
✓ What Works Well
- Friendly staff (sometimes)
- Efficient service (sometimes)
- Good tire selection
✗ Areas to Improve
- Long wait times
- Poor communication
- Inconsistent repair quality
Frequently Asked Questions
- Why is my car delayed?
- Do you do alignments?
- Is the work guaranteed?
User Feedback
Hit-or-miss service
Communication needs improvement
Check your car thoroughly before leaving
Quick Info
- Category Automobile
- Neighborhood Whittier
- City Whittier
- State California
- Postcode 90606
- Country United States
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