Pep Boys Auto Service & Tires
1880 Buford Hwy, Cumming, Georgia, 30041
Pep Boys in Cumming has a very mixed reputation. Some customers praise the friendly staff, quick service, and fair pricing, often highlighting specific employees. However, there are numerous complaints about poor communication, aggressive upselling, and inconsistent repair quality. It seems to be a shop where experiences vary greatly, and some customers feel they have been taken advantage of.
We analyze 74 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
Get a second opinion if you are quoted for major, expensive repairs.
✓ What Works Well
- Friendly and helpful staff
- Quick service
- Fair pricing
✗ Areas to Improve
- Aggressive upselling
- Inconsistent repair quality
- Poor communication
- Do they offer tire rotations?
- Are they honest about repairs?
- How long does an oil change take?
Great service and friendly staff.
Felt scammed by unnecessary repairs.
Mixed results on mechanical fixes.
- Category Automobile
- City Cumming
- State Georgia
- Postcode 30041
- Country United States
