Pep Boys Auto Service & Tires
7817 W Jewell Ave, Lakewood, Colorado, 80232
Pep Boys in Lakewood has a very polarized reputation. Some customers have had great experiences, praising the staff for being helpful and saving them money. Others have had terrible experiences, citing rude service, long wait times, and feeling like they were being scammed or upsold on unnecessary repairs. It's a place where your experience might depend heavily on who is working that day.
We analyze 75 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
Get a second opinion if you feel like you're being pressured into expensive repairs.
✓ What Works Well
- Helpful staff (when it's good)
- Good tire deals
- Convenient location
✗ Areas to Improve
- Rude customer service
- Long wait times
- Aggressive upselling
- Do you offer free tire checks?
- Why is the final price different from the quote?
- Can I get a walk-in appointment?
They saved me money on my repair.
The staff was incredibly rude and dismissive.
I felt like I was being scammed.
- Category Automobile
- Neighborhood Lakewood
- City Lakewood
- State Colorado
- Postcode 80232
- Country United States
