Pep Boys Auto Service & Tires
4949 Jonestown Rd, Harrisburg, Pennsylvania, 17109
Pep Boys on Jonestown Road is a very controversial location. While some customers have had great experiences with specific staff members like Chuck, there are numerous reports of poor workmanship, communication issues, and even serious safety concerns. It's a location where you need to be very careful and keep a close eye on the work being performed. For anything beyond a basic service, you might want to look elsewhere.
We analyze 77 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
✓ What Works Well
- Some very helpful staff members
- Convenient location
- Fast service for simple tasks
✗ Areas to Improve
- Serious safety concerns
- Poor communication
- Inconsistent service quality
- Are they honest about repair needs?
- Do they offer free tire repairs?
- Can I get a same-day appointment?
Avoid if you value your safety
Hit or miss depending on the staff
Communication is a major issue
- Category Automobile
- City Harrisburg
- State Pennsylvania
- Postcode 17109
- Country United States
