Pep Boys Auto Service & Tires
261 McLean Blvd, Paterson, New Jersey, 07504
Customers have a love-hate relationship with this spot. Many praise the staff for being helpful and quick, especially when they are in a bind. However, others report long wait times, poor communication, and even some questionable repair work. It seems like a hit-or-miss experience depending on who is working that day. Some folks feel like they get great bang for the buck, while others feel scammed.
We analyze 72 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
Try to request specific technicians who have positive mentions in reviews to avoid the hit-or-miss service.
✓ What Works Well
- Helpful and friendly staff
- Quick service for some
- Good value for money
✗ Areas to Improve
- Long wait times
- Inconsistent repair quality
- Poor communication
- Why did my car have issues after the service?
- Is the wait time really that long?
- Are the mechanics actually certified?
Staff can be spot on or totally checked out.
Some repairs seem to create new problems.
Wait times are often a total drag.
- Category Automobile
- Neighborhood Paterson
- City Paterson
- State New Jersey
- Postcode 07504
- Country United States
