Pep Boys Auto Service & Tires
2936 W Ogden Ave, Suite 11, Naperville, Illinois, 60540
Feedback for this location is mixed. While many customers praise the friendly and helpful staff, others report significant issues with service quality, communication, and perceived dishonesty. Some users feel the shop is reliable, while others warn against potential upselling and poor workmanship. It seems to be a hit-or-miss experience depending on the specific staff member assisting.
We analyze 75 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
Always verify the work performed and check your vehicle before leaving the shop, especially after oil changes.
✓ What Works Well
- Quick service for minor issues
- Friendly and helpful staff
- Convenient location
✗ Areas to Improve
- Inconsistent service quality
- Reports of poor communication
- Some concerns about honesty
- Do they offer same-day service?
- Are they honest about repairs?
- Can I trust them with my car?
Great service and friendly staff
Worst experience ever
Mixed reviews on honesty
- Category Automobile
- Neighborhood Naperville
- City Naperville
- State Illinois
- Postcode 60540
- Country United States
