Automobile · Tire & Auto Service
Pep Boys Auto Service & Tires
25 Harlem Ave, Forest Park, Illinois, 60130
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Updated: 19 May 2026
Authenticity Score: 65/100
About
Pep Boys Auto Service & Tires in Forest Park has a very polarized reputation. Some customers have had great experiences with the staff, while others report significant issues with repair quality, communication, and pricing. It is a shop that seems to have inconsistent service levels.
Our Review Process
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Highest rating
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We analyze 76 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
55/100
Transparency
50/100
Pro Tip
Always get a written estimate before authorizing any major repairs.
Routine Maintenance
Fair Pricing
Pros & Cons
✓ What Works Well
- Friendly staff
- Good pricing
- Quick service
✗ Areas to Improve
- Inconsistent repair quality
- Poor communication
- Reports of overcharging
Frequently Asked Questions
- Do you offer free estimates?
- How long for a brake job?
- Do you work on foreign cars?
User Feedback
Great service
Saved me money
Terrible service
Quick Info
- Category Automobile
- Neighborhood Forest Park
- City Forest Park
- State Illinois
- Postcode 60130
- Country United States
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