Perfect Nails
5625 Preston Hwy, Louisville, Kentucky, 40219
This salon has a long-standing reputation, with many loyal customers who love the work of specific technicians like Cindy and Tammy. However, recent reviews highlight a decline in service quality, with complaints about rushed work, poor communication, and unprofessional behavior. While some still have great experiences, the inconsistency in service and management issues are significant concerns for many.
We analyze 74 public reviews for Perfect Nails using our data models and filter out spam to highlight only authentic feedback.
Request a specific, highly-rated technician to avoid the inconsistency reported by some clients.
✓ What Works Well
- Some highly skilled and friendly technicians
- Long-standing reputation with loyal clients
- Convenient location
✗ Areas to Improve
- Inconsistent service quality and rushed work
- Reports of unprofessional and rude staff
- Issues with wait times and communication
- Do you take walk-ins?
- Can I request a specific nail tech?
- Why are the prices inconsistent?
Cindy is amazing, but the salon has gone downhill.
Service is hit or miss depending on who you get.
I've been coming here for years, but the recent experience was disappointing.
- Category Personal Care
- Neighborhood Preston
- City Louisville
- State Kentucky
- Postcode 40219
- Country United States
