Perfect Smile Dental Care
1364 El Camino Real, Santa Clara, California, 95050
This dental practice is highly regarded for its modern equipment and friendly, professional staff. Many patients feel comfortable and well-cared for, especially those with dental anxiety. However, there are significant concerns regarding billing transparency, aggressive upselling, and occasional scheduling issues. While the clinical work is often praised, the administrative side can be a source of stress.
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✓ What Works Well
- Modern and clean facility
- Friendly and professional staff
- Comfortable for anxious patients
✗ Areas to Improve
- Billing transparency issues
- Aggressive upselling of procedures
- Scheduling and communication errors
- Why were there extra charges on my bill?
- Are these procedures really necessary?
- How do I handle billing disputes?
Dr. Choi is amazing and very gentle.
The billing department is confusing and pushy.
Great care, but watch out for the upsells.
- Category Health & Medical
- City Santa Clara
- State California
- Postcode 95050
- Country United States
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