Perfect Smiles - Beverly
10601 S Western Ave, Suite 4, Chicago, Illinois, 60643
The clinical team at this location is generally well-regarded, but the administrative side is a total mess. Patients frequently complain about hidden fees, billing errors, and a front desk that is difficult to reach. It is a classic case of great doctors being held back by poor office management.
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Always ask for an itemized breakdown of costs before any procedure to avoid surprise bills.
✓ What Works Well
- Skilled dentists
- Convenient location
- Good results for cleanings
✗ Areas to Improve
- Billing transparency issues
- Impossible to reach by phone
- Long wait times
- Why am I getting a bill months later?
- Do they actually answer the phone?
Great dental work, terrible billing department
Don't expect a call back
The hygienists are the real MVPs
- Category Health & Medical
- City Chicago
- State Illinois
- Postcode 60643
- Country United States
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