15678 N Frank Lloyd Wright Blvd, Ste C125, Scottsdale, Arizona, 85260
Patients generally love the friendly staff and the thorough care provided by the hygienists. However, the recent change in ownership has caused significant frustration regarding billing, scheduling, and communication. Many long-term patients feel abandoned mid-treatment, especially with orthodontics. While the clinical work is often praised, the administrative chaos is a major pain point.
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Always get a signed, written quote for treatment plans to avoid surprise billing issues.
✓ What Works Well
✗ Areas to Improve
Billing department is a total mess.
Staff is spot on, but the management is lacking.
Felt like a used car sales pitch.