1856 N College Ave, Suite 110, Fort Collins, Colorado, 80524
This practice has highly polarized reviews. Many patients praise the clinical staff for being kind, thorough, and gentle, often noting that they've helped overcome dental anxiety. However, there is a significant volume of complaints regarding administrative issues, including billing errors, difficulty reaching the office, and frequent appointment cancellations. The corporate ownership structure is often cited as a source of these frustrations.
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If you have a complex billing issue, try to resolve it in person, as the call center can be difficult to navigate.
✓ What Works Well
✗ Areas to Improve
The dentists are great, but the front office is a disaster.
I've had multiple appointments cancelled at the last minute.
Great care, but keep a close eye on your billing statements.