Retail & Malls · Fragrance Store

Perfumania

1645 Parkway, Sevierville, Tennessee, 37862

Google Maps Updated: 18 May 2026
Authenticity Score: 65/100
About

Perfumania in Sevierville has a very polarized reputation. While some customers have had great experiences with helpful staff like Henry or Stephon, many others report aggressive, pushy, and rude sales tactics. There are frequent complaints about being steered toward unwanted products, overpricing, and poor customer service. It is a place where your experience depends heavily on which staff member you encounter.

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We analyze 79 public reviews for Perfumania using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 70/100
Crowd Management 50/100
Pro Tip

Do your research online before visiting so you know exactly what you want and can resist pushy sales tactics.

Large selection
Pushy sales
Pros & Cons

✓ What Works Well

  • Some very helpful staff
  • Good selection of fragrances
  • Potential for deals

✗ Areas to Improve

  • Aggressive and pushy sales tactics
  • Rude management
  • Overpricing concerns
Frequently Asked Questions
  • Do you have this specific fragrance?
  • What are your prices?
  • Can I return this?
User Feedback

Henry is great, but management is rude.

Pushy sales tactics are a major turn-off.

Prices can be higher than online.