Perla Dental - Farmers Branch
12900 Josey Ln, Suite #140, Farmers Branch, Texas, 75234
Patients are split between those who have had great experiences with the dental care and those who report significant issues with billing, communication, and professionalism. While the dentists are often praised for their skill, the administrative side of the clinic is a frequent source of frustration. It's a place where the quality of care can be excellent, but the business practices can be a major pain point.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage and ask for a clear breakdown of costs before any tests or procedures.
✓ What Works Well
- Skilled and kind dentists
- Friendly and helpful staff (sometimes)
- Convenient location
✗ Areas to Improve
- Confusing and aggressive billing
- Long wait times
- Poor communication from front desk
- Why am I being billed for covered services?
- How do I get my dental records?
- Is the dentist accepting new patients?
Dr. Kim is great, but the billing is a mess.
Staff is friendly, but the wait times are too long.
I felt heard and cared for.
- Category Health & Medical
- City Farmers Branch
- State Texas
- Postcode 75234
- Country United States
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