Perrigo Dental Care
2038 Patton Chapel Rd, Birmingham, Alabama, 35216
The clinical care, particularly from Dr. Walker, receives high praise for being gentle and thorough. Many patients feel like family and appreciate the modern, clean facility. However, there is a significant amount of frustration regarding the front office staff and billing department. Reports of being sent to collections for paid balances and rude customer service are common, which tarnishes the reputation of the otherwise excellent dental work.
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✓ What Works Well
- Excellent clinical care and gentle dentists
- Modern and clean facility
- Family-oriented atmosphere
✗ Areas to Improve
- Poor front office customer service
- Billing errors and collections issues
- Inconsistent communication
- Why am I getting a bill for a paid procedure?
- Are you in-network with my insurance?
Dr. Walker is amazing, but the front desk needs training.
Great dental work, but the billing department is a headache.
Feels like a family practice, but watch your statements.
- Category Health & Medical
- City Birmingham
- State Alabama
- Postcode 35216
- Country United States
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