401 Kenilworth Dr, #960, Petaluma, California, 94952
Petaluma Modern Dentistry has a very polarized reputation. While some patients praise the modern technology and the skill of the dentists, there are serious and frequent complaints regarding billing transparency, aggressive upselling, and administrative disorganization. The practice seems to have a high volume of patients, which sometimes leads to long wait times and a feeling of being rushed.
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Always get a written, itemized quote before any procedure and verify insurance coverage independently.
✓ What Works Well
✗ Areas to Improve
Great tech, but watch the bill.
Billing department is a nightmare.
Clinical care is good, but the business side is frustrating.