Petco
6761 Westminster Blvd., Westminster, California, 92683
Customers are split between loving the grooming staff, specifically Arianna, and feeling frustrated by inconsistent service and cleanliness. While many find the staff helpful and the store well-stocked, others report issues with broken facilities and poor management. The grooming department receives both high praise for skill and harsh criticism for sudden cancellations. Overall, it is a hit-or-miss spot for pet owners.
We analyze 73 public reviews for Petco using our data models and filter out spam to highlight only authentic feedback.
Check the grooming schedule directly with the stylist rather than relying on the general store line.
✓ What Works Well
- Talented grooming staff
- Helpful floor employees
- Good product variety
✗ Areas to Improve
- Poor bathroom maintenance
- Inconsistent grooming appointments
- Management communication issues
- Is the grooming service reliable?
- Do they have a good selection of reptile supplies?
- Why are the bathrooms often locked or broken?
Arianna is a star groomer.
Store is usually clean but bathrooms need work.
Management can be dismissive during issues.
- Category Personal Care
- Neighborhood Westminster
- City Westminster
- State California
- Postcode 92683
- Country United States
