Pettus Chrysler Dodge Jeep Ram DeSoto
Automobile · Car Dealership

Pettus Chrysler Dodge Jeep Ram DeSoto

12830 MO-21, De Soto, Missouri, 63020

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Pettus Chrysler Dodge Jeep Ram in De Soto is a dealership with a very polarized reputation. While many customers have had great experiences with specific sales staff, praising their helpfulness and professionalism, there is a significant number of negative reviews regarding deceptive advertising, poor service department communication, and issues with vehicle quality. It is a dealership where the sales experience can be great, but the post-purchase support and service can be problematic.

Our Review Process
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Highest rating
20
Lowest rating

We analyze 79 public reviews for Pettus Chrysler Dodge Jeep Ram DeSoto using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 45/100
Pro Tip

Ignore the mailer 'prizes' and focus on the vehicle deal itself.

Sales: Variable
Service: Inconsistent
Pros & Cons

✓ What Works Well

  • Friendly and helpful sales staff
  • Smooth buying process for many
  • Good selection of vehicles

✗ Areas to Improve

  • Deceptive advertising practices
  • Poor service department communication
  • Issues with vehicle quality
Frequently Asked Questions
  • Are your advertised prices accurate?
  • Do you offer loaner vehicles?
  • How is your service department?
User Feedback

Sales team is spot on, service needs work.

Great bang for the buck if you get a good deal.

Avoid the mailer scams.