Financial Services · Credit Union

PFCU (Durand)

311 N Saginaw St, Durand, Michigan, 48429

Google Maps Updated: 14 May 2026
Authenticity Score: 82/100
About

Customers frequently highlight the friendly, knowledgeable staff who go out of their way to solve problems. Many members appreciate the quick loan processing and the personal touch in service. On the flip side, some users report frustration with debit card security locks and rigid fee structures. While the in-branch experience is often praised, the digital tools and loss prevention department receive mixed reviews for being overly restrictive.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
17
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 80/100
Staff Helpfulness 85/100
Pro Tip

If you are traveling, call ahead to prevent your card from being locked for legitimate purchases.

Loan consolidation available
Mobile app access
Pros & Cons

✓ What Works Well

  • Knowledgeable and kind staff
  • Fast loan approval process
  • Personalized member attention

✗ Areas to Improve

  • Overly sensitive debit card security
  • Frustrating fee policies
  • Limited after-hours support
Frequently Asked Questions
  • Why was my card declined for a small purchase?
  • How do I consolidate my loans?
User Feedback

Staff is spot on with loan help

App feels a bit dated

Great hometown feel

Location Details
Street: 311 N Saginaw St
City: Durand
State: Michigan
Postcode: 48429
Country: United States
Location
311 N Saginaw St, Durand, MI 48429
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.