Health & Medical · Primary Care

PHCA Medical Group of Kissimmee

308 W Bass St, Kissimmee, Florida, 34741

Google Maps Updated: 13 May 2026
Authenticity Score: 55/100
About

This practice is highly polarized. Many patients praise the doctors for their clinical skill and compassion, while a significant number report severe issues with long wait times, poor administrative communication, and billing errors. The clinical care is often described as excellent, but the operational failures can make the patient experience extremely stressful and frustrating.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 15/100
Pro Tip

If you have a time-sensitive need, be prepared for potential delays and follow up aggressively on referrals.

Primary care
Concierge-like support
Pros & Cons

✓ What Works Well

  • Caring and professional doctors
  • Clean facility
  • Thorough care

✗ Areas to Improve

  • Extremely long wait times
  • Poor administrative communication
  • Billing errors
Frequently Asked Questions
  • Why is the wait so long?
  • How do I get a referral?
User Feedback

Doctors are great, admin is a mess

Wait times are unacceptable

Compassionate care

Location Details
Street: 308 W Bass St
Neighborhood: Downtown Kissimmee
City: Kissimmee
State: Florida
Postcode: 34741
Country: United States
Location
308 W Bass St, Kissimmee, FL 34741
Quick Info
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