Phelps Memorial Health Center
1215 Tibbals St, Holdrege, Nebraska, 68949
This hospital is widely regarded as a gem for the local community. Patients consistently praise the cleanliness, the friendly staff, and the high quality of care. The main complaints revolve around the billing department, which some find aggressive and difficult to work with. Overall, it is seen as a top-notch facility for a small town.
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The Terrace Café is a local favorite for good food, and the hospital itself is highly rated for surgical outcomes.
✓ What Works Well
- World-class small hospital care
- Immaculately clean facility
- Friendly and professional staff
✗ Areas to Improve
- Aggressive billing department
- Occasional communication gaps
- Some staff can be dismissive
- Why is the billing department so difficult to reach?
- Is the Terrace Café open to the public?
Best hospital in the area, hands down.
Billing needs a major overhaul.
Treated like family by everyone.
- Category Health & Medical
- City Holdrege
- State Nebraska
- Postcode 68949
- Country United States
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