Pho Eastern
655 Eastern Ave, Malden, Massachusetts, 02148
Pho Eastern is a popular spot for Vietnamese food in Malden, with many customers praising the flavorful broth and generous portions. It is often cited as a go-to for pho in the area. However, there are significant and recurring complaints about poor customer service, including rude staff, long wait times, and issues with automatic gratuity. It is a place where the food is generally well-regarded, but the service experience is often a major point of contention.
We analyze 77 public reviews for Pho Eastern using our data models and filter out spam to highlight only authentic feedback.
The pho portions are large, making it a good value for the price.
✓ What Works Well
- Flavorful pho broth
- Generous portions
- Clean atmosphere
✗ Areas to Improve
- Poor customer service
- Long wait times
- Automatic gratuity issues
- Is the pho good?
- Do they deliver?
- Is the service reliable?
Best pho in Malden.
Service can be very rude.
Food is great, but the service needs improvement.
- Category Food & Beverage
- City Malden
- State Massachusetts
- Postcode 02148
- Country United States
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