Automobile · Auto Glass

Phoenix Glass, Inc.

6336 Clinton Hwy, Knoxville, Tennessee, 37912

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

Phoenix Glass is highly regarded for its fast, friendly, and affordable service. Many customers appreciate the team's professionalism and the quality of their work. While there are some complaints about a non-refundable deposit policy and occasional communication issues, the overall sentiment is very positive, with many customers recommending them for auto glass needs.

Our Review Process
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Most Relevant
14
Newest
20
Highest rating
14
Lowest rating

We analyze 68 public reviews for Phoenix Glass, Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 82/100
Transparency 75/100
Pro Tip

Be aware of their non-refundable deposit policy before scheduling an appointment.

Windshield Repair
Auto Glass
Pros & Cons

✓ What Works Well

  • Fast and friendly
  • Affordable pricing
  • Professional service

✗ Areas to Improve

  • Non-refundable deposit policy
  • Occasional communication issues
  • Some reports of poor service
Frequently Asked Questions
  • Do you work with my insurance?
  • How long does it take?
  • Do you have my windshield in stock?
User Feedback

They fixed my windshield in minutes.

The staff is very professional.

The deposit policy is unfair.