Phoenix Internal Medicine
9515 W Camelback Rd, Ste 114, Phoenix, Arizona, 85037
Patients have mixed feelings about this practice. Many appreciate the efficiency and friendliness of the providers, particularly Hannah Hugo and Samantha Ross, who are described as attentive and thorough. However, a significant number of reviews highlight poor communication, difficulty reaching the office by phone, and frustration with the reliance on PAs/NPs instead of MDs. Some patients also mention cleanliness issues and billing errors.
We analyze 68 public reviews for Phoenix Internal Medicine using our data models and filter out spam to highlight only authentic feedback.
Use the patient portal for non-urgent communication, as phone lines can be difficult to navigate.
✓ What Works Well
- Attentive and thorough providers
- Fast appointment turnaround
- Friendly clinical staff
✗ Areas to Improve
- Difficulty reaching the office by phone
- Reliance on PAs/NPs over MDs
- Billing and communication issues
- Will I see an MD or a PA?
- How do I get a response to my messages?
- Are there billing transparency issues?
Great clinical care, but the administrative side is lacking.
I love my provider, but I can never get a hold of anyone.
The office is efficient, but I wish I saw the doctor more often.
- Category Health & Medical
- Neighborhood Phoenix
- City Phoenix
- State Arizona
- Postcode 85037
- Country United States
