Phoenix Salon & Spa
6311 Atlanta Hwy, Montgomery, Alabama, 36117
Phoenix Salon & Spa is a mixed bag. While many clients rave about specific stylists and therapists, there are significant and recurring complaints about management, scheduling, and customer service. It seems like a place where you can have a great experience if you find the right person, but the overall management and communication issues are a major drawback for many.
We analyze 71 public reviews for Phoenix Salon & Spa using our data models and filter out spam to highlight only authentic feedback.
If you have a bad experience, try to speak with a manager immediately, though be prepared for potential pushback.
✓ What Works Well
- Some talented stylists and therapists
- Cozy atmosphere
✗ Areas to Improve
- Poor management and communication
- Scheduling issues
- Inconsistent service quality
- Do they honor appointments?
- Is it clean?
- How are the prices?
Management is unprofessional.
Kelley has miracle hands.
Scheduling is a nightmare.
- Category Personal Care
- Neighborhood Montgomery
- City Montgomery
- State Alabama
- Postcode 36117
- Country United States
